Frequently Asked Questions
Discover everything you need to know about our science-backed skincare solutions.
Are Circadia products suitable for sensitive skin?
Yes, many of our formulations are designed specifically for sensitive and reactive skin. We recommend starting with our gentle cleansers and consulting our ingredient lists for any known allergens.
How can I track the status of my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery in real-time.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you may return the item in its original packaging for a full refund or store credit.
Do you test your skincare products on animals?
No, Circadia is committed to cruelty-free practices. We do not test our products or ingredients on animals at any stage of the development process.
How long does shipping typically take?
Standard shipping usually takes 3-5 business days within the continental United States. International shipping times vary depending on the destination and customs processing.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay for a seamless checkout experience.